Customer Relations Administrator

We have an excellent opportunity for a Customer Relations Administrator to join our client, a well-established organisation at their offices on the outskirts of Belfast 

Supporting the Inventory Manager, the successful candidate will be responsible for the coordination and administration of all transport, acting as the key point of liaison with the 3rd party logistics partner.

Duties will include:

- Handling accounts from initial point of contact, through job fulfilment through to aftercare and invoicing. 
- Acting as the key point of liaison with external clients, internal teams and stakeholders 
- Ensuring all jobs are fulfilled and dispatched within agreed service level whilst managing administrative tasks alongside this

- Flexibility to juggle a busy, fast paced desk with key tasks ever evolving across the day whilst still maintaining excellent customer service and accurate work. 

The ideal candidate will:

- Have experience working within a detail focused adminstrative role - experience working with customer service role in addition is beneficial but not essential
- Have a strong eye for detail and accuracy of work
- Be confident working with all MS Office packages and picking up new systems/procedures 
- Be confident liaising with contacts across all levels - either in person, over the telephone or via email
- Be available to start immediately and have access to own vehicle due to location of client site

Working Days & Hours: Mon to Fri between 8am to 5pm (potential for some flexibility)

If interested, please submit your CV to Emma Ferguson at Brightwork via the apply link!

Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.