Posted on December 16th, 2025
JOB DESCRIPTION
Soft Services Manager
Brightwork is seeking a motivated and dedicated Soft Services Manager to join their client's Facilities team, working for an organisation that dedicates itself to supporting the needs of others.
A local business operating across many small communities in Moray and Inverness-shire, you will work between different locations, working Monday to Friday. A driving license is essential, although you will be provided with a company vehicle to travel between locations.
We are looking for a candidate with outstanding communication skills and a keen eye for detail-qualities that are vital for maintaining the health, safety, and well-being of everyone in the facilities under your care.
Your Time at Work
Your role will include the below
Build strong internal and external relationships to achieve business goals.
Prioritise programmes of work.
Looking after daily operations
Ensuring Quality, Health & Safety, ESG standards are met and exceeded
Ensure reliable, customer-focused reactive maintenance services.
Maintain accurate building condition records and compliance documentation.
Deliver regular KPI reporting on compliance, maintenance, and operational efficiency
Understand legislative requirements
Our Perfect Worker
If you possess the below, please apply:
A mature outlook and a great team player
Keen eye for detail.
Have excellent communication skills
Experience within a similar field and understanding of legal requirements
Flexibility
Relevant Qualifications & Experience
HND/Degree in Buildings or Construction Management (or equivalent experience).
IOSH General Certificate (desirable).
Familiarity with legislation such as the Health and Safety at Work Act, Fire Safety Regulations, COSHH, CDM2015, and environmental compliance.
Key Information and Benefits
Working Monday to Friday
Competitive pay rate and benefits package
Full training and support
REF 1ELG