Customer Services and Sales Advisor - Eng

Customer Service & Sales Advisor – Engineering Department

Brightwork is looking for a motivated Customer Services & Sales Advisor to join their client's Engineering team within a Nationwide family business.  Monday to Friday, 8 am to 5 pm – 40 hours, you will be based in Elgin. This family-run company offers an excellent salary, benefits and training package. Salary depending on experience.


Your Time at Work

Your role will include the below;

- Addressing customer telephone inquiries promptly and professionally.

- Scheduling routine maintenance appointments with customers while effectively managing engineers’ diaries.

- Assessing engineer availability and arranging appointments for non-routine maintenance (e.g., breakdowns).

- Inputting accurate updates on maintenance records.

- Monitoring the progress of open jobs to ensure they are addressed promptly.

- Liaising with engineers.

- Raising purchase orders for parts and booking deliveries into stock.

- Creating invoices.

- Performing any other general administrative duties as required.

Our Perfect Worker

If you possess the below, please apply:

- Excellent time management skills and the ability to multitask, prioritise work, and remain calm during busy periods.

- Strong attention to detail and problem-solving abilities.

- Proficient computer skills, including experience with MS Office applications.

- Excellent written and verbal communication skills, including a pleasant telephone manner.

- Experience in an engineering environment would be advantageous

Key Information and Benefits

• Working Monday to Friday 8 am to 5 pm
• Great salary and benefits
• Full training and support provided by a knowledgeable, friendly management team.

• REF 1ELG
  
  Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.