Payroll Assistant Manager
Glasgow, Stirling or Aberdeen | Hybrid Working (2 Days in Office)
Competitive Salary + Excellent Benefits
Brightwork are delighted to be supporting a key client as they continue through an exciting period of growth. Due to continued expansion, we are seeking an experienced Payroll Assistant Manager to join their established and highly regarded payroll team.
This is an excellent opportunity for an experienced payroll professional looking to take the next step in their career within a collaborative and supportive environment. The successful candidate will combine strong technical payroll expertise with the ability to support, coach and oversee the work of colleagues while managing a varied client portfolio.
The Role
As a Payroll Assistant Manager, you will be responsible for the end-to-end delivery of payroll services across a portfolio of clients, ensuring payrolls are processed accurately, compliantly and within agreed timescales.
Alongside payroll processing responsibilities, you will play a key role in supporting the day-to-day operation of the team, reviewing work, providing technical guidance, helping to resolve complex client queries and contributing to continuous improvement initiatives.
Key Responsibilities
- Managing a portfolio of payroll clients and processing payrolls from start to finish
- Reviewing payroll work to ensure accuracy, compliance and timely delivery
- Supporting and guiding Payroll Advisors, Analysts and Assistants with technical and operational queries
- Monitoring team workloads and assisting with the allocation and prioritisation of work
- Providing feedback, coaching and support to help develop team capability
- Handling complex payroll queries and researching technical payroll issues
- Keeping up to date with changes in payroll legislation and implementing required process updates
- Delivering training and sharing technical knowledge with the wider payroll team
- Maintaining accurate client process manuals and payroll documentation
- Supporting payroll system enhancements, testing and process improvement projects
- Building and maintaining strong relationships with clients, stakeholders and professional advisors
- Ensuring compliance with payroll legislation, internal controls and audit requirements
- Reviewing and submitting BACS payments in accordance with company procedures
- Identifying opportunities to improve client service and internal processes
About You
To be successful in this role, you will have:
- Previous experience in a senior payroll position with responsibility for end-to-end payroll processing
- Experience managing multiple payrolls and working to strict deadlines
- Experience supporting, mentoring or supervising colleagues within a payroll environment
- Strong knowledge of UK payroll legislation, statutory payments and payroll compliance
- Experience managing a client portfolio, ideally within a bureau or accountancy practice environment
- Excellent organisational skills and attention to detail
- Strong problem-solving and analytical abilities
- Confident communication skills and the ability to build relationships at all levels
- A proactive and customer-focused approach
- Strong working knowledge of Microsoft Office, particularly Excel
- Experience using IRIS, STAR or BrightPay payroll software is essential
- Relevant payroll qualifications would be advantageous
What's on Offer
- Opportunity to join a growing and successful organisation
- Supportive and collaborative working environment
- Exposure to a varied and interesting client portfolio
- Ongoing training and professional development opportunities
- Hybrid working arrangement
- Competitive salary and comprehensive benefits package
- Clear opportunities for career progression
If you're an experienced payroll professional looking for a role that combines technical payroll expertise, client management and team leadership, we'd love to hear from you.
Apply today for a confidential discussion or contact: [email protected]
or call 07779 858 438
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