Helpdesk Advisor

  • Glasgow £17,000.00 per annum Type of Job: Temporary

Brightwork along with our well established client in Glasgow City are recruiting for Helpdesk Advisors to support their team during a peak period for the business. 

Working within their busy Helpdesk Support team on full time basis with shift patterns 5 days over 7 incl weekends. 

Duties will include:

  • Handling team mailbox and calls - resolving issues and reporting escalated account problems. 
  • Log information and data accurately onto the internal databases and systems
  • Work closely with external contacts and departments to ensure completion of issues
  • Administer back office support for the team where required 

The successful candidates will:

  • Have experience working ideally within a Helpdesk environment previously. 
  • Be confident working with all MS Office packages
  • Have great communication skills both written and verbal
  • Be able to work as part of a team as well as independently!
  • Ideally have an ECDL or similar level of IT skills. 

If interested, please send your CV along with a short note highlighting your availability for potential start date to Brightwork.

Please note due to levels of response only successful candidates will be contacted

Brightwork are operating as an employment business for these roles

First posted ( February 20th, 2021 )


First posted ( February 20th, 2021 )

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